How do I pay for my order?
You can pay via PayFast, a secure debit and credit card facility; or via direct EFT into our bank account.
For EFT payments, you will be emailed a confirmation of your order with our banking details. Please use your order number as reference for your payment. Emailing proof of payment to firstname.lastname@example.org can shorten the processing time on your order.
When will I get my order?
Once payment confirmation has been received, we start processing and packaging your order. Your parcel is then collected by the courier within 2 working days of payment confirmation unless otherwise arranged with you.
Delivery will depend on your area. For major cities delivery can take 2-3 working days while outlying areas can take up to 7 working days. You will receive all the tracking numbers and courier information on completion of your order via email.
We pride ourselves on speedy service, please do put us to the test.
How much does delivery cost?
Depending on what you’ve purchased and the number of items, final delivery costs will be calculated on check out.
Can I collect my order?
Yes you can. Make sure to select the “Collect Myself” box when checking out. You will be contacted and notified that your order has been processed and is ready for collection.
Use this option if you’d like to send your own courier and email the collection details to email@example.com
Is the packaging discreet?
Yes, we use unbranded packaging, just don’t open your order at the office, or your complimentary sticker might fall out!
What if I’m not satisfied with my order?
Please do inform us as soon as possible should you not be happy with the products ordered or services received. Any info, pictures and comments can be sent to firstname.lastname@example.org
Do you sell cannabis seeds or products?
The sale of cannabis in any form is illegal in South Africa so for now our answer is no. When laws change and we are legally allowed to sell seeds, we’ll be sure to stock the best genetics SA has to offer at the best prices possible.